Article 1 – General Principles
This Privacy Policy governs the manner in which ZOD OnTime, with its registered office at Kemala Kapetanovića 53, 71000 Sarajevo, Bosnia and Herzegovina (hereinafter: the “Company”, “we”), collects, processes, and protects the personal data of users of the website ontime-timing.com (hereinafter: the “Website”).
We act in accordance with:
- The Law on Personal Data Protection of Bosnia and Herzegovina
- Applicable bylaws
- The principles of the General Data Protection Regulation (GDPR), where applicable
Contact details for privacy-related inquiries:
Email: info@ontime-timing.com
Address: Kemala Kapetanovića 53, 71000 Sarajevo, Bosnia and Herzegovina
Phone: +387 61 323 563 / +387 62 134 955
Article 2 – Statement on the Protection and Collection of Personal Data
The Company is committed to protecting the privacy of all Website users.
We collect only those personal data that are necessary for:
- Registration of participants for sports events
- Organization and implementation of competitions
- Communication with users
- Fulfilment of legal obligations
All data are used exclusively for the purposes for which they were collected and will not be made available to third parties without a legal basis or the explicit consent of the user.
By entering their data and confirming registration, the user gives consent for their data to be processed in accordance with this Privacy Policy.
Article 3 – Categories of Personal Data We Collect
For the purpose of registration and implementation of sports events, we process the following categories of personal data:
Data provided by the user during registration:
- Full Name
- Email address
- Residential address
- Phone number
- Date of birth (for age categorization of competitors)
- Club or team name (if applicable)
Data related to participation in the event:
- Registration details
- Bib number
- Category
- Result and ranking
Technical data collected automatically:
- IP address
- Type of device and browser
- Time of access
- Data collected via cookies (in accordance with the Cookie Policy)
Additional data
In certain cases, we may collect additional information if necessary for the organization of a specific sports event (e.g., T-shirt size or emergency contact). Users will be specifically informed at the time of data entry.
We do not collect or store payment card information. Payment processing is carried out via the certified online payment system Monri (Monri Payment Gateway).
Article 4 – Purpose and Legal Basis for Processing
Personal data are processed for the purpose of:
- Performance of a contract (online registration and participation in an event)
- Publication of start lists and results
- Communication regarding the event
- Payment processing
- Statistics and analytics (with consent)
- Compliance with legal obligations
The processing of personal data is based on one of the following legal grounds, depending on the specific situation:
- Performance of a contract
- Legal obligation
- Legitimate interest
- User consent
Article 5 – Publication of Results
By registering for a sports event, the user agrees that their name, surname, category, club, and result may be publicly published on the Website for the purpose of ensuring competition transparency.
Data related to sports event results may be retained permanently for archival purposes.
Article 6 – Data Sharing
Your data may be made available to:
- Sports event organizers
- IT and hosting partners
- The online payment service provider (Monri)
- Competent authorities where legally required
All partners are obliged to act in accordance with applicable data protection laws.
Article 7 – International Data Transfers
If personal data are processed or stored outside Bosnia and Herzegovina, the Company ensures that such transfers are carried out with appropriate safeguards and in compliance with applicable data protection regulations.
Article 8 – Cookies
The Website uses cookies in accordance with a separate Cookie Policy.
Essential cookies are used without consent as they are necessary for the functioning of the Website.
Analytical and marketing cookies are activated only after the user provides consent via the cookie banner.
Article 9 – Data Retention Period
Personal data are retained for as long as necessary for:
- The organization and execution of events
- Fulfilment of legal obligations
- Archiving of results
Data are deleted or anonymized after the purpose of processing ceases, except for event result data which may be permanently archived.
Article 10 – User Rights
Users have the right to:
- Access their personal data
- Rectification of inaccurate data
- Erasure of data (where applicable)
- Restriction of processing
- Withdrawal of consent
- Lodge a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina
To exercise their rights, users may contact us using the details provided above.
Article 11 – Data Security
We apply appropriate technical and organizational measures to protect data against:
- Unauthorized access
- Misuse
- Loss
- Unauthorized alteration
Article 12 – Online Payment and Card Security
Online payments are processed through the certified electronic payment service provider Monri.
Payment security is ensured through:
- SSL encryption
- PCI DSS security standard
- 3-D Secure authentication (Visa Secure, Mastercard Identity Check)
Payment card data are entered and processed directly on the secure pages of the Monri system.
The Company does not have access to full payment card details and does not store them.
We accept: Mastercard®, Maestro®, Visa
Article 13 – Amendments to the Privacy Policy
We reserve the right to amend this Privacy Policy.
The latest version is always available on the Website, including the date of the last update.
Date of last update: 27 February 2026
ZOD “OnTime”
Kemala Kapetanovića 53
71000 Sarajevo, BiH
PIB: 4303145060009
info@ontime-timing.com


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